Nancy B Lsh

Don’t order

I am trying to return an item that is too small. I cannot reach Annie Cloth by email or phone. Both say the sites are not reachable. Have they gone out of business in the week since it was sent. Nancy. Benjamin
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Loss:
$29
Cons:
  • Unreachable
Reason of review:
Poor customer service

Preferred solution: Exchange for larger size

Anonymous
map-marker Boise, Idaho

Cancel your credit card

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I ordered from them and they sent me a tracking number that does not exist. I canceled my credit card before something bad happens. I also learned my lesson not to order from companys that you never heard of before. If I can't see or touch the product...I don't buy no matter how cute it is. Only from reputable companies.
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Helen b Eqb

Don’t order from them. Items not as pictured.

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Items don’t look anything like pictures that they send you.color are not anywhere like pictures.took over a month to get the wrong thing
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Loss:
$25
Cons:
  • Cannot get in touch with them they just take your monies
  • No response or only automated response
  • Poor customer service
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Anonymous

DO NOT BUY

THEIR CLOTHES ARE APPEALING BUT WHEN I RECEIVED THE ITEMS THEY WERE CHINTZY AND I WAS ADVISED I HAD TO RETURN THEM TO CHINA AT MY EXPENSE.
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Reason of review:
Bad quality
Berkli M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Don't buy from them

I have emailed them three times about returning an order for a refund. The shirt I ordered is junk and looks nothing like what I ordered. They will not respond to me at all. My email is bvcarnes@***.net It's ridiculous that they run a business like this.
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Cons:
  • Terrible customer service shoddy products
  • Are ripping people off by not sending what was ordered
  • Terrible customer service
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Anu Akn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have been waiting for shipment for several weeks although I have a cracking number I’m on able to track my delivery there is no phone number to reach a live person and I am very frustrated

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Updated by user Nov 04, 2019

Cannot track my package. Any cloth is very unresponsive And I have been waiting for a delivery date for a month now. There is no phone number to contact them to be able to speak to a live person.

Original review Nov 04, 2019
Very long wait time for delivery. Cannot t track my package. Very Frustrating that I cannot reach a live person as there is no phone number available.
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Loss:
$120
Cons:
  • Horrible customer service
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Cary, North Carolina

DO NOT BUY FROM THIS COMPANY

I purchased 2 sweaters. They both came with defected. I could not return these to Annie Cloth, due to the fact they would not give me any address to return them to. I lost 64 dollars. VERY BAD BUSINESS !!!!! They should be shut down.
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cleo o

Cleo orieles

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please send real customer service number the annie cloth number 186* 266 **** is wrong number send the real number for someone to answer text real annie cloth number to 347 675 **** cleoorieles633@***.com from cleo orieles cleoorieles633@***o,com
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Pros:
  • Reasonable delivery time
Sallye K

None at this time

Updated by user Dec 20, 2019

Has not been resolved. I have answered enough questions. I paid you and the time I have had to spend here should double what I originally spent.

Original review Dec 20, 2019
I ordered a sweater 7 weeks ago and even though I have emailed your company twice I have not received a response. Is this a scam? I have notified the fraud department at my bank and the FBI. My email is sallyeklein@***.com. Can someone assist me? I want the sweater or my money.
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Loss:
$20
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Durango, Colorado

STAY AWAY FROM THIS SCAM COMPANY !

They took my money over six weeks ago and never shipped anything. I asked for a refund and like the order, I never got it. BE WARNED !
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Verlean M

Waiting on shipment of order

I have not received my order
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Loss:
$22
Pros:
  • Nice clothes if they are legit
  • Item was never delivered so i have no pros of
Cons:
  • Have yet to receive order
  • No physical address for returns
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Elizabethtown, Kentucky

Total deception

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What you see is not what you get! Products are made out of Halloween costume cloth and not knitted or embroidered only printed with what kind of looks like the picture advertised. I threw away my money ordering from them! It’s all going to Goodwill since returning is impossible with this company.
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Anonymous

Don't deal with them

Ordered two items a month ago? Was told one had shipped, never received it. Nothing about 2nd item! No viable phone number! Don't think this is an authentic business and certainly not based in United States - check phone number - bogus. Annie Cloth
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Cons:
  • Cannot contact anyone
  • Bad cutomer service
Reason of review:
Problem with delivery

Preferred solution: Full refund

1 comment
Guest

I agree & wish I had seen reviews before ordering. Shipping times are not true!

Doris S Jpt

Dependent upon your action concerning my missing top

I have NOT received a top I ordered on 20-10-17 (spu:JWTSH4GF30E). I HAVE received a top (sku:SH3J2395) ordered on the same day(and same order time) as above. Please let me know when I may receive the size small Deep Red Patchwork top. ?? I paid you $58.60 USD to cover both tops. Thank you, D. Stewart. p.s. I am not a "pissed consumer."
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Loss:
$28
Pros:
  • Missing garment
Cons:
  • No communication no delivery
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Greenville, South Carolina

Avoid like the plague!

The pictures are all inviting: the models (seemingly American) really making these clothes look great. The prices seem reasonable mostly and I needed some new sweaters in my wardrobe for the coming season. It was early October when I ordered four of them and payment was taken immediately (not unusual.) The first sweater arrived about four weeks later, the second a couple of weeks after that and the third in late November. It's now Christmas and I have yet to see any sign of the fourth sweater that I bought. As for the 3 that I do have, the quality is nowhere near what is depicted in the photos. My first choice would be to return for a refund, but then you learn that you would be returning your items to China which would cost as much as you paid for whatever you bought. So either way, you're screwed. Merry Christmas.
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