marilyn s Cwg

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Verified Reviewer

Ripoff

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the clothes are great in the pictures, however upon receiving my order I was shocked to see the actual clothes. the items ranged from med to 3x and all were about a small to medium size. very poor quality material and lousy stitching. they should not be allowed to sell ANYTHING as they are a complete scam. there is no point to trying to return as their policy makes the customer pay for the returns and will just add more loss of money
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Loss:
$169
Pros:
  • Pictures are decieving
  • Pictures are pretty
Cons:
  • Ridiculously delayed shipping
  • Everything is cheaply made
  • Sizes are not even close to correct

Preferred solution: Full refund

User's recommendation: DO NOT PURCHASE FROM THEM

Anonymous
map-marker Sooke, British Columbia

Duplicate order. Want cancelled.

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Order number is HBOBB00388261. This is a duplicate order I wish cancelled. My other two orders are# HBOBB00388592 and # HBOBB00388570 which I wish to keep and has been placed. The other was not ordered and wish canceled. Thank you.
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User's recommendation: No comment at this time. Want to wait and see if they will cancel the duplicate order without any problems.

Vicki C

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Verified Reviewer

Missing Order

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I placed an order approximately 2 weeks ago and have not received the order or communication regarding the order. Please let me know when to expect the order which was over $100.00.
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Loss:
$110
Pros:
  • Pictures look great
  • Pictures on website look great
Cons:
  • Never received my order
  • Never received order

Preferred solution: Deliver product or service ordered

User's recommendation: Copy receipt and Monitor order diligently

Kathleen M Tju

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Verified Reviewer

Unhappy customer

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I purchased 5 tops from the site. Took 2 months to get the items, then they were way too small even though I ordered bigger than normal. The items looked nothing even remotely close to what the website showed. They were poorly made and overall bad, bad, bad. I spent weeks trying to contact someone to get a return established, it never happened, returned items but never got my money back.
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Loss:
$85
Cons:
  • Diereputible

Preferred solution: Full refund

User's recommendation: Do not buy anything from them. Junk

Anita M Wko

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Verified Reviewer

Lost so much money

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The quality of the material was very poor. The S & H was not refunded even though only half the order was sent. The( half) order took over a month to arrive, and the refund for missing items took even longer. The entire order was terrible.
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Loss:
$25

Preferred solution: partial refund of shipping costs

User's recommendation: don't shop here

Anonymous
map-marker Greenfield, Indiana

Deep, sorrowful disappointment

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Annie Cloth - Deep, sorrowful disappointment
Annie Cloth - Deep, sorrowful disappointment - Image 2
Annie Cloth - Deep, sorrowful disappointment - Image 3
Annie Cloth - Deep, sorrowful disappointment - Image 4
I ordered quite a bit of clothing from Annie Cloth. Out of 20+ items, I'm keeping 10 and a couple of those are "ify". I have pics of what they were supposed to be and what they are. One problem is the picture shows you an amazing top that's knitted with the design knit into it. What you get is a cheap nylon or felt type material with a screen print. It's not even done well enough to keep. Do NOT waste your time. My family was rolling on the floor laughing at what I received. the pics are just a couple of the disappointments.
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User's recommendation: Do NOT waste your time

Anonymous
map-marker Bradenton, Florida

Very dissatisfied

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I purchased five dresses from Anniecloth. I read the return/refund statement on their website before making my purchase and it does NOT mention that the return center is in China and that you are responsible for return fees and other customs fees as well as shipping feels. To keep the clothing and not go through that expense on top of purchasing the dresses, they are willing to give me $17.99 to add some fabric to make the dress fit. UNBELIEVABLE!
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User's recommendation: DO NOT BUY ANYTHING FROM THIS COMPANY. SIZE CHART IS NOT ACCURATE IN US SIZES

Sylvia L Kia

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Verified Reviewer

Where is my order???

Trying to get information on where my order is. Under tracking information I entered the information requested, an error informed me e-mail and tracking in valid. I know they were both correct. You don't have a phone number to call. This has been incredibly frustrating. Please let me know where my order is. You have my e-mail address.
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Fairburn, Georgia

Poor quality and inadequate return policy

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Ordered 2 items that look nothing like the quality reflected on its website. The skirt looked like something that was completed in a Home Economics class by a "D" student. Attempted to return the products for a refund. Company offered 15% refund with me returning the products from the U.S. to China at my own expense.
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User's recommendation: Buyer beware of these cheap products from international companies.

Marcia P

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Verified Reviewer

Cheated me out of money. Sent me shoes that were 6โ€ too big. Offered to refund me less than cost of shipping as a refund. Keep sending me annoying emails though I have unsubscribed ten times. Rip-off

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Horrible company. Ripped me off for forty dollars. Sent me a a pair of shoes 6 inches too big, totally unwearable. Offered me $3 refund on 40 dollar shoes plus I would have to pay for shipping them back to overseas location. Now they are harassing me with 3 or 4 annoying emails per day. And will not unsubscribe me from their emails, which I did not want in the first place. A totally unscrupulous company based overseas where they can rip people off and nobody can touch them. They should be in prison !!
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Loss:
$40
Pros:
  • There are no pros
  • Pictures are decieving
Cons:
  • Needs better customer service for returns
  • No contact has not delivered product
  • This is a huge scam

Preferred solution: Full refund

User's recommendation: Run away as fast as you can

Kimberly W Dnl

Scammed

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I ordered over 500. in clothing. They offered me a fraction of what I paid to take it back. I said, no! I want a full refund. I got nothing. The clothes they sent werent even close to the item I ordered. They were cheap and just plain ugly. And crazy sizes. Please dont Oder from them. It is the biggest scam. Im now stuck with a box of clothing Ill never wear. In fact no one would wear these. Learn from be.
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Loss:
$600
Cons:
  • No way to return or exchange things
  • Clothes are garbage
  • Do not ship the orders

Preferred solution: Full refund

User's recommendation: STAY CLEAR AWAY

Julie C Vxj

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Verified Reviewer

Don't buy - cheap cheap cheap

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Poorly constructed garments made out of cheap material. Suspect that catalog models reflect customized sample, with better grade, better construction, better everything. Also, return is to China and the cost to return exceeds the return value of the merchadise. Legit company, but offering a bad product.
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Loss:
$75

Preferred solution: Full refund

Brandi S

Can't get a full refund

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This company is a joke! Their sizes are based off of Asian women; not American women, in spite of the size chart given. The company offers free shipping to the consumer if they spend more than $100, which is easy to do because they have a lot of cute clothes. However, they don't offer free returns because their only warehouse is in China and it costs a LOT for the consumer to return items overseas. So out of the "kindness of their heart" they will let the consumer keep the clothes that don't fit and offer a 15% refund, which is ridiculous!! I had to get pretty nasty to finally get 30% back. I spent $100 and got only $30 of it back!!! It's maddening because I got free shipping from China and if they really wanted to keep happy customers, then they could've offered free returns because it's obviously cheap for them! I've ordered different products from other companies in China who have bent over backwards to ensure I'm satisfied and that I leave them positive review, but this company is a SCAM! The clothing didn't fit, smelled weird and some weren't as represented in the pictures/descriptions. Stay away from Annie Cloth unless you're a risk taker and like to gamble with your money!! Just consider, think before you buy and reconsider again. I don't want anyone losing their hard-earned money like I did on clothes that most likely won't fit, lay right or smell like chemicals. Buy at your own risk!!!
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Loss:
$75
Pros:
  • Affordable price
Cons:
  • Return
  • Refund
  • Crooks

Preferred solution: I want a full refund but it's too late. They flat out refused, told me to keep clothes that don't fit so I gave them to the local Goodwill.

User's recommendation: DON'T BUY

1 comment
Guest

I ordered over $100 worth of clothes and four of the items don't fit at all. The leggings I ordered were six inches past my ankle and were baggy, more like lounge pajamas.

For two weeks I have been trying to get the return address and they will not give it to me. What is their problem.

Company is in China. I will not ever buy anything from them againl

Debbie S Nbt

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Verified Reviewer
| map-marker Beaverton, Oregon

I placed order on 6-12-2020 and as of today, 7-2-21 order nor refund never received.

Do not ever order from Anniecloth.com. I placed an order totaling $ 156.54 on 6-12-20. I did not know it but when order was never received and I emailed back with the order number, they informed me that the order was returned to China because it was not a good shipping address. That is a flat out lie. I never received order or refund as requested. Order # is HBOBB00158045.
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User's recommendation: DO NOT EVER ORDER FROM THIS COMPANY. YOU WILL NEVER GET YOUR ORDER AND THEY WILL NOT REFUND YOUR MONEY!!!!!

Gladys O Wim

Quality is very poor and sizes are not accurate

Bought shoes and they do not fit properly at all. Material is poor quality and sizing is off. Tried to return but was told that I would have to mail package back to China and incur the expense. I would like a refund instead, but was only offered a 15% discount if I would like to reorder again. I do not recommend buying from this website.
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Loss:
$31
Cons:
  • No refunds
  • Horrible return policy

Preferred solution: Full refund

User's recommendation: Do not buy from this company!

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