Anonymous
map-marker Newberg, Oregon

Very frustrated...

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NO response to the two times I submitted a "ticket" to make a return for two tops that are too. large... I have been unable to access a live chat. I started this process long before the month limit was up. Very time consuming and frustrating!! I was hesitant...to order and of course will never again look at their products nor order! Very frustrating...not easy navigating an attempt to return...checked my spam and junk mail as their information suggest...no luck there! Order No.: HBOBB006523****/26/2023 15:19:24 Total Price ·$38.64. Louise Highhouse
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User's recommendation: No! Don't even think about it!!

Miriam V Imt

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Verified Reviewer

Horrible Quality--pictures are not the reality of the product they send out

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Annie Cloth - Horrible Quality--pictures are not the reality of the product they send out
Annie Cloth - Horrible Quality--pictures are not the reality of the product they send out - Image 2
Annie Cloth - Horrible Quality--pictures are not the reality of the product they send out - Image 3

I ordered what I thought was 2 plush "Button Down Hooded Knitted Cardigan Plus Size Outer Wear"...and the crap sweater they sent is exactly this--nothing but cheap garbage. the knit quality is THIN--nothing like the picture and the sweater itself is at least 4 inches shorter than what is shown in the picture; Don't waste your money on this site and go to JC Penney instead--much more worth the trip~~

View full review
Loss:
$52
Pros:
  • Pictures are deceiving
Cons:
  • Horrible customer service
  • Unavailable
  • Clothes are garbage
Reason of review:
Bad quality

Preferred solution: Full refund

48 comments
Guest

Wish I read the reviews before ordering. I had no idea this company was overseas.

Think I should cancel my cc just to be safe. Not crazy about China having all my personal information. They made it to appear it was a company in America. Also, my order will be late.

If I get it at all.

This is exactly why I don't like ordering crap online. It's always a scam.

Guest

I have seen some lovely things on Annie Cloth website, and I am VERY glad I read these reviews before spending almost $400. I really wish there WAS a company selling these items in a quality material, properly sewn.

Guess I will just have to wish...and shop at reliable, responsible businesses who carry quality clothing (even if it isn't as beautiful as Annie Cloth pictures. But you can't WEAR pictures.

Guest
reply icon Replying to comment of Guest-2054296

Thank you guys sooooooooooo much for the heads up!! I was just about to spend $200.

myself. Thank God, I read these reviews.

The clothes are NICE! Only if the quality was...smh

Guest
reply icon Replying to comment of Guest-2054296

I am also glad that 1) my bank had to "unflag" the site before the purchase, 2) I didn't check back again to see if the flag was lifted because it took too long for me to wait so I didn't follow through with the purchase and 3) that I read the reviews here before trying again! I'm sorry for everyone's misfortune just trying to purchase clothing that's very enticing and not really all that inexpensive unless you ordered from their "flash" deals and they were even a little pricey.

Thank you to everyone who let us know to beware, you saved me quite a bit of money not to mention aggregation as well.

I hope you all get your issues with them resolved in a timely manner and with ease. (They really do make the clothing look great, if anyone finds this type of clothing on a legit site please let us know!) Thanks again!

Guest
reply icon Replying to comment of Guest-2054296

I had wanted to order from Anniecloth, but after reading the reviews-I think I will order from somewhere else. Thank you for the information.

Guest
reply icon Replying to comment of Guest-2054296

gald i read this prior to placing an order

Guest
reply icon Replying to comment of Guest-2054296

I agree I ordered almost $200 worth of clothes and received I top that I could wear! This site is a scam, don't buy from there.

Guest

just thought i would order from company , when I decided to see what others were saying..... thank you for saving me........ Bz

Guest

I also got crap. They were late in sending out my purchase and I left town.

When I got back in town and tried the items to discovered how bad the products was made and reached out to them to find out it was past my 15 day time period. Do not waste your $$$

Guest

654

View more comments (47)
Lisa M Oxn

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Verified Reviewer

Need direction on returning items and getting a refund

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Annie Cloth - Need direction on returning items and getting a refund
Updated by user Sep 21, 2023

I have finally been able to return the items but need my refund. Nothing is moving very fast. I don't like that there is not a person to talk to.

Original review Aug 22, 2023
I am not getting any response on how to return items and get a refund. I only gave it a one star because I did receive the items. I am afraid I will be eating my money. I question the honesty of this company
View full review
Loss:
$111
Pros:
  • I received the items
Cons:
  • Do not give address for returns and how to get refund

Preferred solution: Full refund

Anonymous
map-marker Beckley, West Virginia

Too much complication to request and receive a return request label

I can not get a requested return request for my purchase HBOBB00651321 Order placed 12-11-2023 Shipped 12-11 2023 but to the wrong state it was shipped to Arizona instead of West Virginia extra large size was sent instead of a small size I have tried now for the last five days to get a shipping return slip and unable to get it I need assistance please Vickie Forinash
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carol o Got

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Verified Reviewer
| map-marker Charlotte, North Carolina

TERRIBLE CUSTOMER SERVICE COULDN'T FIGURE OUT HOW TO MAKE THE PAYMENT IN SPACE PROVIDED PAY FOR IT COULD SOMEONE CALL ME 704 408 F5032

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The website is confusing doesn't have a payment process that works. Company in the orient. difficult to speak to a live person
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User's recommendation: Don't buy here

Anonymous
map-marker Sydney, New South Wales

Complaint.

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I have an order with Luck15 code. How do I get this discount on my order, which I have yet to place as there is no mention on the placement of a discount.??
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Resolved
Jane M Nrm

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Verified Reviewer

Resolved: RE: Annie Cloth, DO NOT BELIEVE THE HYPE!!

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Updated by user Jun 30, 2023

Company fixed the issue and I have been provided with partial refund.

Original review Jun 30, 2023
RE: ANNIE CLOTH
DO NOT BELIEVE THE HYPE!!!
Let me first start out by saying I always research companies before buying any products pretty extensively. Saw a lot of 4 & 5 star reviews for Annie clotheverywhere I looked stating it is a valid and valued online womens clothing store, and when I checked out their website the pics looked nice, so I took a chance.
Bad move on my part.

My order turned into a nightmare.
So many lies on their website, too many to list. Dont believe them when T shirts, sweatshirts, or any type of tops say they are cotton/cotton blend because they are not!
Instead, they are some sort of cheap plastic feeling material that is not breathable, nor comfortable. Sizing is all over the place, mostly too small.
They also list if items are for winter, spring, or fall, but everything I received did not fit into the category they stated; i.e.: items for winter were paper-thin.
As far as shipping goes, extremely expensive and although they state the more you buy, free shipping is available, this is not true. It is almost impossible to get this to work.
And shipping took MUCH longer than a month to receive only a small portion of my order, and they never contacted me to let me know why.
I contacted them via chat bot but just got scripted answers that didnt help, and logging into my account told me nothing.

I finally, without notice, received box on front stoop and these items were horrendous, AND THIS STILL DID NOT FULFILL MY ENTIRE ORDER!! It is now about 45 days since I placed my order and I am missing 2 items. I contacted their chat bot again only to find out the items were no longer available, WHAT??!! Aargh!

Were they ever going to contact me with this news??! I had to cancel those items and supposed to get refund in a week. I should have canceled earlier items and I am so upset with myself.
I am disabled and on a fixed income. They took my money and made a fool out of me.

Shame on Annie Cloth! Despicable and dishonest company.
I hope people read these negative reviews before they lose hundreds of dollars like me.
DONT BELIEVE THE HYPE!!!
View full review
Loss:
$167
Pros:
  • Non unless you like to get taken
Cons:
  • Written review says it all

User's recommendation: BUYER BEWARE

Decarlos Uua

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Binbrook, Ontario

Information request

I would like to know why all of your summer dresses are either 95% or 100% polyester. I am planning a trip to a very hot country and need some cotton clothing. Why are you not showing any? Please reply to Judie Thatcher e-mail address jet1948@***.ca
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Anonymous
map-marker Killeen, Texas

I can not put my card info again.

Dint receive my orderand I don't know how to get my order don't know how to work the computer. And I am not putting my info again.
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Anonymous
map-marker Spokane, Washington

Ordered September 5th and still no clothes, is this a scam?

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Charged my card 57.96 Sept 5 and it is now the 13th, cute clothes in the pictures but I cannot wear pictures.e caref, it may be hijacked b
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Dianne W Wyw

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Verified Reviewer

Just a question, 1st time buyer

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Hi, I placed an order on Tue 8-1-23. Wondering if you received order and if it has been shipped. No complaints so far. Thank you for getting back to me. Have a great day
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Preferred solution: An answer

Theresa C Ytq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

TERRIBLE RETURN POLICY

Original review Aug 23, 2023
I purchased 3 pairs of pants. They did not fit and the fabric was not as described in the ad. Annie Cloths return policy requires I pay shipping to return the pkg to CHINA not the New Jersey distribution center. ALSO, they will only return 55% of the purchase value. WHAT?! Yes, I double checked that info. UNBELIEBABLY BAD POLICY
View full review
Loss:
$33
Cons:
  • Terrible return policy & procedure

User's recommendation: BUYER BEWARE

Theresa C Ytq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Petersburg, Florida

Terrible Experience

I bought 3 pairs of pants. They didn't fit well and the fabric was not the same as described in the ad. Annie Cloths return policy requires I pay shipping to return the package to China (not New Jersey) and then only receive 55% of my purchase value back on the card used as original payment method. WOW- worst online shopping experience EVER...thx but NO THX Annie Cloth.
View full review

User's recommendation: BUYER BEWARE

Chantae Hhr

The system is not accepting information from my order and there is no phone number to contact for a return. Don’t order!

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Dont order. Their return system is a scam. Scam scam scam scam scam. No way to contact them. Xxxx XXXXX
View full review
Loss:
$100

Preferred solution: Full refund

Anonymous
map-marker Southwold, Ontario

I am still waiting on my order

I put a Oder in for the black long sleeve dress with the two gold buttons on the front and havent jet received it yet I never hat a email to say wether it was on the way or not.So if you could please let me know what is happening.I ordered it about three to four weeks ago. Thank you Rose Kennedy
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User's recommendation: Make sure you write down what you have ordered and the amount

Geonna Hlf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Topsfield, Massachusetts

Ignoring request for return/refund!!

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I need to return a dress I boughtit just doesnt fit well! Followed directions on receipt5 times!! NO ANSWER!!! AngryAngry Order #230657 Ordered on 05/16/2023 Floral regular fit crew neck half sleeve woven dress SKU:DR3P81786F74
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User's recommendation: Don’t buy from them!! No customer service!!

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